Last Updated: February 15, 2026

Welcome to Al-Aqsa Supermarket. By accessing or using our website or services, including in-store and home delivery services, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before using our services.

1. Acceptance of Terms

By using Al-Aqsa Supermarket’s website, services, or products, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website or services.

2. Use of Website and Services

• You must be at least 18 years old to use our website or make a purchase.
• You agree to use the website and services only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit any other user.
• You are responsible for maintaining the confidentiality of your account information, including your username and password, and for all activities under your account.

3. Products and Services

Product Information: We strive to provide accurate descriptions, images, and prices for all products. However, errors may occur, and we reserve the right to correct them.

Availability: All products are subject to availability. We may limit the quantity of products we supply, and we reserve the right to refuse or cancel orders at our discretion.

Pricing: Prices are subject to change without notice. Applicable taxes, delivery fees, or service charges may be added to the price of the products.

4. Orders and Payment

• By placing an order, you agree to provide current, complete, and accurate purchase and account information.
• Payments must be made using the approved methods indicated on the website.
• All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order for reasons including, but not limited to, product availability, errors in product or pricing information, or suspected fraudulent activity.

5. Delivery

• Home delivery services are subject to delivery area availability and terms.
• Delivery times are estimates and not guaranteed. Delays may occur due to circumstances beyond our control.
• Customers are responsible for providing accurate delivery details. Al-Aqsa Supermarket is not responsible for undelivered orders due to incorrect or incomplete information.

6. Returns and Refunds

• Returns and refunds are governed by our separate Returns and Refunds Policy, available upon request or on our website.
• We reserve the right to refuse returns or refunds if items have been used, damaged, or not in their original packaging, except where required by law.

7. Intellectual Property

All content on the website, including text, graphics, images, logos, and software, is the property of Al-Aqsa Supermarket or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not use, reproduce, or distribute any content from our website without our prior written consent. 

8. Limitation of Liability

• Al-Aqsa Supermarket will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
• While we strive for accuracy and safety, we do not guarantee that our products, services, or website content are free from errors, defects, or interruptions.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Al-Aqsa Supermarket operates. Any disputes arising under these terms shall be resolved in the competent courts of that jurisdiction.

10. Changes to Terms

We reserve the right to modify, update, or replace these Terms and Conditions at any time without prior notice. Your continued use of the website or services after changes are posted constitutes acceptance of the updated terms.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Al-Aqsa Supermarket
Email: alaqsasupermarketjamaica@gmail.com
Phone: +1 929-354-0070
Address: 14811 Hillside Ave, Jamaica, NY 11435  

About Al-Aqsa Supermarket:
Al-Aqsa Supermarket is a trusted grocery store providing fresh produce, halal meats, international foods, high-quality groceries, household essentials, and everyday products. We are committed to quality, customer satisfaction, and community service. We also offer convenient home delivery for customers who prefer to shop from home.